At ACRES (Animal Concerns Research & Education Society), your privacy matters to us. In line with Singapore’s Personal Data Protection Act (PDPA), we’re committed to managing your personal data responsibly and with care.
- About the PDPA
The PDPA governs how organisations in Singapore collect, use, and disclose personal data. It requires us to obtain your consent before handling your data, except under specific circumstances allowed by law.
As a registered charity and voluntary welfare organisation, ACRES follows these requirements to ensure your personal data is protected. - What is Personal Data?
Personal data refers to information that identifies you—either directly or indirectly. This can include:
Your name, NRIC, or passport number
Contact details (email, phone, address)
Date of birth and education/employment history
Photos, videos, or audio recordings of you
Any other information you’ve shared with us in connection with our work - How We Collect Personal Data
We may collect your data when you:- Fill in a form (e.g. donation, registration, consent, or volunteer forms)
- Contact or interact with our staff or volunteers
- Sign up for events, updates, or mailing lists
- Submit an application for employment, internships, or volunteering
- Appear in photos or videos at our events
- Receive services or support from ACRES
- Engage with us through partnerships or referrals from agencies
We’ll keep your information accurate and secure. You can help by ensuring the data you provide is complete and up to date.
- Why We Collect Your Data
We collect, use, and may disclose your personal data for purposes such as:- Responding to feedback, requests, or queries
- Managing donations, memberships, or event participation
- Engaging with volunteers and donors
- Sending updates, newsletters, or advocacy materials
- Coordinating with public agencies on your behalf
- Research, reporting, or internal record-keeping
- Complying with legal obligations and audit requirements
We may share data with trusted service providers (e.g. for payment or communications), but only when necessary and with your consent.
We keep your data only as long as needed for the purposes it was collected, or to meet legal and business requirements.
- Your Rights
You have the right to:- Access or correct your personal data
- Ask questions or provide feedback about how your data is used
- Withdraw your consent at any time (though this may affect our ability to serve you)
To do any of the above, please contact:
Kalaivanan Balakrishnan
CEO
📧 info@acres.org.sg
Please include your name and the nature of your request. We’ll respond as soon as possible. In some cases, we may not be able to fulfil your request due to legal reasons outlined in the PDPA.
Note on Consent Withdrawal
If you choose to withdraw your consent, we may no longer be able to continue providing services or fulfilling agreements. We’ll inform you of any potential consequences before processing your request.